Description
We are looking for a responsible and customer-friendly Ticket Counter Staff to handle ticket sales, customer enquiries, payments, and daily counter operations efficiently.
Key Responsibilities:
Issue and sell tickets to customers accurately.
Handle cash, card, UPI, and other payment transactions.
Provide information regarding schedules, fares, availability, and services.
Maintain accurate daily ticket and cash records.
Handle customer enquiries and resolve basic complaints professionally.
Check ticket details and ensure correct entries in the system.
Maintain the cleanliness and organization of the ticket counter.
Coordinate with supervisors and other staff for smooth operations.
Prepare daily sales and transaction reports.
Follow company rules, safety procedures, and customer service standards.
Requirements:
Minimum qualification: 10th / 12th / Any Degree.
Basic computer knowledge.
Good communication and customer-handling skills.
Basic knowledge of cash handling and billing.
Ability to work in shifts, including weekends and holidays.
Freshers can also apply.
Skills:
Customer Service
Communication Skills
Cash Handling
Basic Computer Knowledge
Time Management
Attention to Detail
Teamwork
Location
D. NO. - 213/5, OPPOSITE ANS DHIVYAM, OMALUR MAIN ROAD, NARASOTHIPATTI, SALEM, Narasothipatti, Salem, Tamil Nadu 636004