Description
We are looking for a Telecalling Executive to handle customer calls, generate leads, follow up with prospective customers, and provide information about our products or services. The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve calling and sales targets.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Answer inbound customer calls and provide accurate information.
Explain products, services, offers, and company information to customers.
Generate leads and identify potential customers.
Follow up with leads and maintain regular communication.
Schedule appointments or meetings for the sales team.
Maintain customer and call records in CRM/Excel.
Handle customer questions, concerns, and objections professionally.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with the sales team for lead conversion and follow-ups.
Provide regular reports on calls, leads, appointments, and conversions.
Maintain a professional and positive relationship with customers.
Requirements
Minimum qualification: 12th Pass / Diploma / Graduate.
Experience in telecalling, telesales, customer service, or a related field is preferred.
Freshers with good communication skills may also apply.
Good verbal communication and interpersonal skills.
Basic knowledge of MS Office, Excel, WhatsApp, and CRM software.
Ability to communicate in English and/or regional languages as required.
Target-oriented and self-motivated.
Ability to handle rejection and customer objections positively.
Key Skills
Telecalling
Lead Generation
Customer Follow-up
Telesales
Location
ADITHYA IT SOLUTIONS PVT LTD, NO 213/5 , ANS DHIVYAM OPPOSITE , NARASOTHIPATTI SALEM 636004,, Salem, Tamil Nadu 636004