Description
We are looking for an experienced, responsible, and customer-focused Store Manager to oversee the daily operations of the store. The ideal candidate will be responsible for managing staff, inventory, sales, customer service, store standards, and overall store performance.
Key Responsibilities
Manage and supervise the day-to-day operations of the store.
Lead, motivate, and manage store employees effectively.
Set and achieve sales and operational targets.
Monitor sales performance and implement strategies to improve revenue.
Maintain appropriate inventory levels and ensure accurate stock management.
Oversee stock receiving, storage, transfers, and replenishment.
Ensure the store is clean, organized, and visually appealing.
Provide excellent customer service and resolve customer complaints professionally.
Manage cash handling, billing, and daily sales reconciliation.
Prepare and review daily, weekly, and monthly store reports.
Ensure compliance with company policies, procedures, and safety standards.
Train and develop team members to improve performance and productivity.
Manage staff schedules, attendance, and leave requirements.
Monitor product quality, pricing, displays, and promotions.
Coordinate with suppliers, warehouse teams, and management when required.
Identify operational issues and take appropriate corrective action.
Ensure the store achieves company standards and business objectives.
Requirements
Previous experience as a Store Manager, Assistant Store Manager, or in a similar retail management role.
Strong leadership and team-management skills.
Good knowledge of retail operations, inventory management, and sales processes.
Excellent customer-service and communication skills.
Strong organizational and problem-solving abilities.
Ability to analyze sales and operational reports.
Good knowledge of cash handling and basic financial procedures.
Ability to manage multiple tasks in a fast-paced environment.
Strong decision-making and conflict-resolution skills.
Flexible to work weekends, holidays, and extended hours when required.
Preferred Skills
Leadership and people management
Retail sales management
Inventory and stock control
Customer relationship management
Staff training and development
Cash and billing management
Sales reporting and analysis
Problem-solving and decision-making
Location
ADITHYA IT SOLUTIONS PVT LTD, NO 213/5 , ANS DHIVYAM OPPOSITE , NARASOTHIPATTI SALEM 636004,, NARASOTHIPATI, Salem, Tamil Nadu 636004