Description
We are looking for a caring, responsible, and well-organized Patient Organizer to coordinate and assist patients throughout their healthcare journey. The candidate will communicate with patients and their families, coordinate appointments, maintain patient records, and ensure smooth communication between patients and healthcare staff.
Key Responsibilities
Coordinate patient appointments, consultations, and follow-ups.
Assist patients with registration and other hospital/clinic procedures.
Guide patients regarding consultation timings, departments, and services.
Maintain accurate patient information and records.
Communicate with doctors, nurses, and other healthcare staff.
Follow up with patients regarding appointments and treatment schedules.
Address basic patient queries and provide appropriate assistance.
Support patients and attendants with a polite and professional approach.
Coordinate billing, reports, prescriptions, and other necessary documents when required.
Maintain confidentiality of patient information.
Ensure a smooth and positive patient experience.
Handle phone calls and patient inquiries professionally.
Required Skills
Good communication and interpersonal skills.
Patient and empathetic attitude.
Good organizational and coordination skills.
Basic computer knowledge.
Ability to maintain records and documentation.
Ability to work effectively in a team.
Good problem-solving and time-management skills.
Tamil and basic English communication skills preferred.
Educational Qualification
Any Degree / Diploma.
Healthcare or hospital administration background is an added advantage.
Location
D. NO. - 213/5, OPPOSITE ANS DHIVYAM, OMALUR MAIN ROAD, NARASOTHIPATTI, SALEM, Narasothipatti, Salem, Tamil Nadu 636004