WE ARE HIRING COLLECTION EXECUTIVE
03 Jul, 2026
D. NO. - 213/5, OPPOSITE ANS DHIVYAM, OMALUR MAIN ROAD, NARASOTHIPATTI, SALEM, Narasothipatti, Salem, Tamil Nadu 636004Show Map
- 15,000 /Month
- ADITHYA IT SOLUTIONS PVT LTD
- HRADMIN
- Full Time
- Graduate
- 1 - 2 years
Safety Tips
- Meet in a safe, public place
- Check the item before buying
- Pay only after collecting the item
Description
We are seeking a motivated and customer-focused Collection Executive to manage outstanding payments, follow up with customers for timely collections, and maintain healthy customer relationships. The ideal candidate should have strong communication, negotiation, and problem-solving skills to ensure effective debt recovery while maintaining excellent customer service.
Key Responsibilities
Collections & Recovery
Contact customers through phone calls, emails, SMS, and personal visits to collect outstanding payments.
Follow up on overdue accounts and ensure timely payment recovery.
Negotiate payment plans and settlement options with customers.
Monitor aging reports and prioritize collection activities.
Customer Relationship Management
Maintain professional relationships with customers during the collection process.
Address customer payment-related queries and resolve billing issues.
Provide payment reminders and educate customers on payment schedules.
Ensure a positive customer experience while recovering dues.
Documentation & Reporting
Maintain accurate records of customer interactions, payment commitments, and collection activities.
Update collection status in CRM or ERP systems.
Prepare daily, weekly, and monthly collection reports.
Maintain documentation for legal or audit purposes.
Coordination
Coordinate with the Accounts, Sales, Billing, and Customer Service departments.
Escalate delinquent accounts to management when necessary.
Assist in resolving invoice discrepancies and payment disputes.
Support legal recovery processes when required.
Compliance
Ensure collection activities comply with company policies and applicable regulations.
Maintain confidentiality of customer financial information.
Follow ethical and professional collection practices.
Adhere to company service standards and collection procedures.
Required Qualifications
Bachelor's degree in Commerce, Business Administration, Finance, Accounting, or a related field.
0–3 years of experience in collections, accounts receivable, customer service, banking, NBFCs, or financial services.
Freshers with strong communication and negotiation skills are encouraged to apply.
Required Skills
Collections & Recovery
Accounts Receivable
Customer Relationship Management
Negotiation Skills
Communication Skills
Problem-Solving
Microsoft Excel & Microsoft Office
ERP/CRM Software
Billing & Invoice Follow-up
Documentation
Time Management
Attention to Detail
Preferred Skills
Experience in banking, NBFC, insurance, telecom, healthcare, or retail collections.
Knowledge of financial documentation and payment reconciliation.
Key Responsibilities
Collections & Recovery
Contact customers through phone calls, emails, SMS, and personal visits to collect outstanding payments.
Follow up on overdue accounts and ensure timely payment recovery.
Negotiate payment plans and settlement options with customers.
Monitor aging reports and prioritize collection activities.
Customer Relationship Management
Maintain professional relationships with customers during the collection process.
Address customer payment-related queries and resolve billing issues.
Provide payment reminders and educate customers on payment schedules.
Ensure a positive customer experience while recovering dues.
Documentation & Reporting
Maintain accurate records of customer interactions, payment commitments, and collection activities.
Update collection status in CRM or ERP systems.
Prepare daily, weekly, and monthly collection reports.
Maintain documentation for legal or audit purposes.
Coordination
Coordinate with the Accounts, Sales, Billing, and Customer Service departments.
Escalate delinquent accounts to management when necessary.
Assist in resolving invoice discrepancies and payment disputes.
Support legal recovery processes when required.
Compliance
Ensure collection activities comply with company policies and applicable regulations.
Maintain confidentiality of customer financial information.
Follow ethical and professional collection practices.
Adhere to company service standards and collection procedures.
Required Qualifications
Bachelor's degree in Commerce, Business Administration, Finance, Accounting, or a related field.
0–3 years of experience in collections, accounts receivable, customer service, banking, NBFCs, or financial services.
Freshers with strong communication and negotiation skills are encouraged to apply.
Required Skills
Collections & Recovery
Accounts Receivable
Customer Relationship Management
Negotiation Skills
Communication Skills
Problem-Solving
Microsoft Excel & Microsoft Office
ERP/CRM Software
Billing & Invoice Follow-up
Documentation
Time Management
Attention to Detail
Preferred Skills
Experience in banking, NBFC, insurance, telecom, healthcare, or retail collections.
Knowledge of financial documentation and payment reconciliation.
Location
D. NO. - 213/5, OPPOSITE ANS DHIVYAM, OMALUR MAIN ROAD, NARASOTHIPATTI, SALEM, Narasothipatti, Salem, Tamil Nadu 636004